Massive Congratulations to Monika who wins Apprentice of the Month!

Monika is currently completing a Level 2 Customer Service apprenticeship at the Ashmoleum Museum.

Monika has been awarded Apprentice of the Month by her trainer Lesley and here is why…….

“Monika has been motivated and enthusiastic from the beginning of this qualification. All the work that has been produced is comprehensive, relevant to Ashmoleum Museum and shows research and new learning related to customer service. The assignments/ workbooks have value added with recognition on how the museum can consistently improve. Monika is excellent at interacting with customers, continuing her focus on her customer service by following up after an initial conversation. Communication shows experience in her job and she is responsive in a timely manner which is clear and easy to understand. I have seen evidence of empathy and patience. There is a great deal of time and effort placed in Monika’s work”.

Well done Monika from the Betaris team!