Team leading

Apprenticeship Components

Competency Based Qualification Level 2 Diploma in Team Leading
Knowledge Qualification (Technical Certificate) Combined with the Competency based Qualification
Functional Skills Functional Maths Level 1, Functional English Level 1 and Functional ICT Level 1
Employment Rights and Responsibilities
Personal, Learning and Thinking Skills

Diploma in Team Leading

The aim of this qualification is to contribute to the skills, knowledge and overall performance of Management and Leadership. Its purpose is to provide insight into the principles and processes of Management and Leadership and to aid career progression. This QCF Certificate is designed for those who are entering a management role, or who wish to gain a qualification that formally recognises their skills or those who lead a team and are responsible for its performance.

Learners need to complete all mandatory units, a minimum of 12credits from optional units Group 1 and a minimum of 6 credits from optional units Group 2. To achieve the qualification a minimum of 40 credits is required.


Mandatory Core (5 Units)
Manage personal performance and development
Communicate work-related information
Lead and manage a team
Principles of team leading
Understand business

 

Optional Units (3-4 units)
Develop working relationships with colleagues
Contribute to meetings in a business environment
Principles of equality and diversity in the workplace
Promote equality, diversity and inclusion in the workplace
Manage team performance
Chair and lead meetings
Encourage innovation
Manage conflict within a team
Procure products and/or services
Collaborate with other departments
Participate in a project

 

Optional Units (2-3 units)
Health and safety procedures in the workplace
Store and retrieve information
Handle mail
Employee rights and responsibilities
Deliver customer service
Understand customers
Resolve customer service problems
Negotiate in a business environment
Develop a presentation
Deliver a presentation
Resolve customers’ complaints
Health and safety procedures in the workplace

If learners select one of the following units, the other must not also be chosen.

Contribute to meetings in a business environment
Chair and lead meetings

Principles of equality and diversity in the workplace
Promote equality, diversity and inclusion in the workplace

 

For more information on our free qualifications or other services please contact us on 01452 751004 or info@betaristraining.com

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