Business Administration

Apprenticeship Components

Competency Based Qualification Level 2 Diploma in Business and Administration
Knowledge Qualification (Technical Certificate) Combined with the Level 2 Diploma
Functional Skills Functional Maths Level 1, Functional English Level 1 and Functional ICT Level 1
Employment Rights and Responsibilities
Personal, Learning and Thinking Skills

NVQ Certificate in Business and Administration Level 2

The aim of this qualification is to contribute to the skills, knowledge and overall performance of Business and Administration. It provides an insight into the principles and processes of Business and Administration and will aid career development.

This QCF competence-based qualification is designed for those people who:

Mandatory Units
Work in a business environment
Communicate in a business environment
Manage own performance in a business environment
Improve own performance in a business environment

 

Group B: Optional Units (A minimum of 7 credits)
Solve business problems
Work with other people in a business environment
Contribute to running a project
Produce documents in a business environment
Prepare text from notes
Prepare text from notes using touch typing (40 wpm)
Prepare text from shorthand (60 wpm)
Prepare text from recorded audio instruction
Design and produce documents in a business environment
Prepare text from notes using touch typing (60 wpm)
Prepare text from shorthand (80 wpm)
Prepare text from recorded audio instruction (60 wpm)
Support the organisation of an event
Support the co-ordination of an event
Support the organisation of business travel or accommodation
Support the organisation of meetings
Plan and organise an event
Co-ordinate an event
Plan and organise meetings
Make and receive telephone calls
Use electronic message systems
Use a diary system
Take minutes
Develop a presentation
Deliver a presentation
Handle mail
Provide reception services
Meet and welcome visitors
Deliver, monitor and evaluate customer service to internal customers
Deliver, monitor and evaluate customer service to external customers
Organise and report data
Research information
Store and retrieve information
Archive information
Support the management and development of an information system
Support the design and development of an information system
Monitor information systems
Analyse and report data
Use office equipment
Maintain and issue stationery stock items
Order products and services
Agree a budget
Respond to change in a business environment
Contribute to innovation in a business environment
Administer human resource records
Administer the recruitment and selection process
Administer parking dispensations
Administer Legal Files
Build Case Files
Manage Case Files

 

Group C: Optional Units (A maximum of 5 credits)
Use occupational health and safety guidelines when using keyboards
Bespoke software
Data management software
Database software
Improving productivity using IT
IT security for users
Presentation software
Set up an IT system
Spreadsheet software
Using collaborative technologies
Website software
Word processing software
Bespoke software
Data management software
Database software
Improving Productivity using IT
IT Security for users
Presentation Software
Set up an IT System
Spreadsheet Software
Using Collaborative Technologies
Website Software
Word Processing Software
Data Management Software
Database software
IT security for users

 

For more information on our free qualifications or other services please contact us on 01452 751004 or info@betaristraining.com

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